A reverse rant — 3 cheers for Rooms to Go furniture store Since I write so much about customer service nightmares, I thought it only fair to write about not just a good customer service experience, but a spectacular one. In July 2022, I moved into a new villa (Moving is NOT For Old People). Since I had sold my furniture after my husband died and had been living in a furnished condo for 6 years, I needed a lot of furniture.